GCSE AQA Business - Revision Notes

1.Business in the real world

2.Influences on Business

1.1The Purpose &Nature of Business
1.2Business Ownership
1.3Setting Business Aims & Objectives
1.4Stakeholder
1.5Business Location
1.6Business Planning
1.7Expanding a Business
2.1Technology
2.2Ethical & Environment Considerations
2.3The Economic Climate
2.4Globalisation
2.5Legislation
2.6Competitive Environment

3.Business Operations

4.Human Resources

4.1Organisational Structure
4.2Recruitment & Selection of Employees
4.3Motivating Employees
4.4Training

5.Marketing

6.Finance

5.1Identify & understanding Customers
5.2Segmentation
5.3The purpose & methods of market research
5.4The Elements of the marketing mix
6.1Production Process
6.2The role of Procurement
6.3The concept of Quality
6.4Good Customer service
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